Shipping & Returns

Shipping:
  • $5 Standard US shipping on ALL orders!
  • Orders are processed and shipped out within 10-12 Business days. (Business Days do not include weekends or federal holidays.)
  • Items are packed in an Plastic stay safe sleeve and then placed in a ridged shipping flat to protect your order on its way to you.
  • For any lost or damaged packages claims can be submitted directly to Route by clinking on this link (https://claims.route.com/)
Returns: 
Due to the nature and customization of products we do not offer any returns on items.

Agreements:
All orders:
  • I agree that TURN AROUND TIME for ALL physical product orders is 10-12 Business Days. Business Days do not include weekends or federal holidays.*
For Vinyl:
  • I understand that this listing is for ONE vinyl sticker, not a set of our regular paper packaging stickers!
For custom Orders/Reorders:
  • Once we received your custom approval the design is considered final and correct. If there are any errors after approval has been given we will not refund any mistakes.
  • I understand that my ENTIRE order will be CANCELLED & REFUNDED if The Cooke Co doesn't already have files previously designed. We keep ALL previously made custom orders in our database.*
  • I understand I am REORDERING and The Cooke Co will NOT create a new size, change colors, or alter my custom in any way when purchasing this listing.*
  • If you have any questions fill out the form below:
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