Shipping & Returns

Shipping:

$5 Standard US shipping on ALL orders!
Orders are processed and shipped out within 10-12 Business days. (Business Days do not include weekends or federal holidays.)
Items are packed in an Plastic stay safe sleeve and then placed in a ridged shipping flat to protect your order on its way to you.
For any lost or damaged packages claims can be submitted directly to Route by clinking on this link (https://claims.route.com/)

Returns:

Due to the nature and customization of products we do not offer any returns on items.

Agreements:
All orders:

I agree that TURN AROUND TIME for ALL physical product orders is 10-12 Business Days. Business Days do not include weekends or federal holidays.*

For Vinyl:

I understand that this listing is for ONE vinyl sticker, not a set of our regular paper packaging stickers!

For custom Orders/Reorders:

Once we received your custom approval the design is considered final and correct. If there are any errors after approval has been given we will not refund any mistakes.
I understand that my ENTIRE order will be CANCELLED & REFUNDED if The Cooke Co doesn't already have files previously designed. We keep ALL previously made custom orders in our database.*
I understand I am REORDERING and The Cooke Co will NOT create a new size, change colors, or alter my custom in any way when purchasing this listing.*