COVID-19 UPDATES

Our state government has issued a state wide "Shelter in Place" here in Montana. As with many, many other states and communities, this pandemic is greatly effecting life and business as we know it. We are continuing production and product development in the office, however our turn around times for OPEN orders and FUTURE orders is going to be effected as our production team won't be able to come to work. 

Our state government has issued a state wide "Shelter in Place" here in Montana for two weeks.


As with many, many other states and communities, this pandemic is greatly effecting life and business as we know it.

 


We are continuing production and product development in the office, however our turn around times for OPEN orders and FUTURE orders is going to be effected as our production team won't be able to come to work since we are "non-essential". 😭 In addition to it effecting our production team, we are also finding many of the supplies we depend on from Amazon are being pushed out for delivery until mid-late April. We are pretty well stocked right now, but even things like our toner and card stock paper will have to be found locally and truthfully I do not know if I can even get them locally right now. We ordered both toner and card stock on Sunday and our delivery got moved from this weekend to end of April. 😱

 


WHAT DOES THIS MEAN? Our TAT will need to be extended, even for current open orders. We will do our absolute BEST to still continue production and getting things out as soon as possible, but it looks like the next couple of weeks are up in the air and unknown. It's possible we will need 3-5 Biz Days additional to our quoted TATs due to being short on help and access to materials being limited.

 


This extension is an ESTIMATE, though. I can personally guarantee you WILL get the products you ordered, it just might take some extra time. I'm hoping we'll be "business as usual" and this wont effect us too much, but I wanted to keep communication open with you and let you in on our plan.

 


We have already been working like mad women to stay on top of things while being one-woman down (two-women-down last week!). We are doing the absolute best that we can and are so very grateful for your understanding and grace through this uncharted time.

 

We WILL come out the other side of this, sisters. All of us. It's possible things will look different, but we are holding on to hope and the promises of our Lord.

 


As usual, if you have any questions on your specific order or need information, please EMAIL us at hello@thecookeco.com and we will get back with you as soon as possible. We do not do order inquiries here in the group or over PM in effort to keep everything as organized as possible. 
With all the love and gratitude,The Cooke Co